Saturday morning my turntable died. After the thousands of hours of service it provided, I can't say I was surprised - goodbye old friend.
Anyhow, I started looked for a replacement online and found an item I was interested in with an outfit called MusicDirect. I looked at the company's online site and couldn't figure out whether the item came with a stylus. These guys had a 1-800 number so I called and after about five minutes of navigating their state-of-the-art call center, I ended up leaving a message. 48 hours later and nobody's gotten back to me with an answer. Guess what ? I found it elsewhere and got immediate answers to my questions. I can only surmise that MusicDirect wasn't interested in my $1,000. Bottom line is they can kiss my consumer dollars goodbye (as well as any future business). I'm going to have to find a way of leaving them a well deserved review on the web.
You're left to wonder what is wrong with these companies ...
Postscript = compnay finally called me back Monday morning. Too late.