Judging by the number of repeat customers I have (including scores of foreign customers) and the positive feedback I get on Amazon, Discogs, GEMM, and MusiscStack, most folk seem to appreciate my efforts.
Of course you can't please everyone. Here's my new favorite customer (name deleted).
CUSTOMER: You have the distinction of sending me the most worthless record in my last 1,500 pieces. It is on its way back. I wonder who you are going to try to pawn this off on next? Bad crap!
RESPONSE: Little bit of explanation would be appreciated - poor condition; bad music; hated the cover. Send it back I'll issue the refund to your PayPal account.
CUSTOMER: Since it was your record I thought you were aware of the poor condition of the record. Yes, poor as in, the grade it deserves. The sleeve has wear well beyond VG+ records. I used to think you were honorable people. You shot that all to hell. You wasted my fucking time goddamnit!
RESPONSE: Send it back and well refund the cost and the shipping costs
RESPONSE: Since the lp is guaranteed there obviously isn't any benefit to trying to rip you off
CUSTOMER: Yes there is since I could have shelved it without looking at it and you would have gotten over.
RESPONSE: Guess that's possible, but hardly a business model that anyone in their right mind would pursue - As far as I know I've never had anyone buy an album and then shelve it. Kind of like buying a painting and not hanging it.
CUSTOMER: ive done it many times. i guess im stupid to you.
So the customer returned the LP and out of curiosity I slapped it on my turntable to see if I'd screwed up and actually sold the guy a mis-graded LP. All I can say is that on my Rega it sounds fine. Whatever ...